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Please read all information here before you make a purchase.
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We sell all brand new items, unless
it is clearly indicated otherwise.
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Payment:
We accept credit cards (Visa,
MasterCard, Discover and American Express), Money Order, Cashier
Check and Paypal (www.paypal.com).
The checkout for the purchase on this website is by Paypal
secure checkout system. Registration to Paypal is not required.
We do not have your credit card information.
Texas resident needs to pay a 8.25% sale tax.
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Return/exchange/warranty policy
for item other than soymilk makers:
The defective item (under
normal usage) could be returned to a designated service center in US for repair
or exchange within 30 days of the date received. Some (not all) products have 1 year
of limited warranty.
Buyer will be responsible for all S/H cost.
Please note that free items do not
have any warranty.
Return it in new condition
within 7 days of the date received if not complete satisfied, we will promptly
issue a refund minus S/H fee and up to 15% restocking fee (restocking fee is
wavered if the item is not opened).
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One year limited warranty for new karaoke
player:
- We will exchange for a new one if the item is defective within 30 days
of arrival. We will cover the shipping cost both ways.
- We will repair or replace the item free of charge from 31st to 90th day.
Buyer needs to pay the shipping to our location.
- From 91st day to 1 year, the buyer needs to pay a small fee for the
cost of parts and labor. The buyer will also be responsible for the
shipping costs both ways.
- The warranty is voided if the item is modified or physical damaged, or
becomes non-functional due to user error.
Please note that for players with karaoke songs there are some songs, among over thousand songs,
that are misprinted, missing vocal and subtitle and have other problems. That
is not considered a defect of the player or the midi disc, could not be
considered as a reason for return or exchange.
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Return/warranty policy
for soymilk makers:
Buyer could return the item, if not
used, within 7 days of
the date received if not completely satisfied, we will promptly issue a refund
minus S/H fee and up to 15% restocking fee (restocking fee is wavered if the item is
not opened). We do not accept the return of soymilk makers once it is used
due to the nature of the items.
3 Months limited warranty for soymilk
makers:
- We will repair or replace the items free
of charge if the item is defective within 30 days. Buyer needs to pay the
shipping fee to our location.
- From 31st day to 90 days, the buyer needs
to pay a service fee for the cost of parts and labor. The buyer will also
be responsible for the shipping costs both ways.
- The warranty is voided if the item is
damaged or becomes non-functional due to user error or misuse.
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Please
contact us for a RMA number before you return an item.
The item must be returned in it's
original packaging, or an equivalent packaging with securely protection, with
all accessories and box, unless instructed by us.
The S/H fee for those items with
free shipping is considered as the actual shipping cost plus $5.
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